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Australian Institute for Commercialisation improves service for innovators

The AIC, in conjunction with the Queensland Department of Employment, Economic Development and Innovation, wanted to create a new online service for innovators that provided an on-line 'roadmap' and catalogue of specialist programs and service providers.

Friday 22 Jan 2010

The Organisation

The Australian Institute for Commercialisation (AIC) provides innovation and collaboration services that help organisations grow.  Nationally, they work with entrepreneurs, businesses, research organisations and governments to convert ideas or intellectual property into successful business outcomes.

Challenge

The AIC, in conjunction with the Queensland Department of Employment, Economic Development and Innovation (DEEDI), wanted to create a new technology service for innovators that provided an on-line 'roadmap' and catalogue of specialist programs and services to support innovation that is available to clients and service providers.

WebXpress had previously customised a content management system for the AIC's corporate website, and provided consultation services on a number of other projects. The AIC was aware of WebXpress' custom web application development skills and experience, hence why they approached us to develop this new technology for innovators.

The users were expected to be entrepreneurs; DEEDI officers; and the general public, who would use the web-based application to undertake an "Innovation Health Check" and access relevant information, guides and assistance. 

Solution

The AIC worked with Webxpress on developing a process that articulated a vision and roadmap for the success of the new web application. Importantly, the solution had to allow for future requirements.

WebXpress leveraged Open Source software and standards to deliver an interactive, web-based resource in a timely, cost-effective manner. 

The solution, now known as The Innovation Toolbox (www.innovationtoolbox.com.au), provides the following tools and resources:

  • An on-line roadmap that introduces innovation across all aspects of the business;
  • A directory of innovation programs and services that support businesses;
  • Up-to-date information on events and networking opportunities related to innovation;
  • A discussion forum (blog) area;
  • A self help innovation navigator to guide businesses in identifying appropriate innovation products and services; and
  • Detailed information of each stage of the innovation adventure.

Impact

The Innovation Toolbox assists companies and service providers to access knowledge, tools and resources to drive their innovative journey. The site contains a range of topics designed to educate and guide companies through the innovation adventure. Topics range from "Why Innovate" through to "Measuring Success".

The resource is designed to accommodate a broad range of businesses, from those just starting on the innovation adventure, through to businesses already heavily innovating. It is seen as a great resource for businesses looking to grow their organisation and become market leaders through innovation.

The Innovation Toolbox is a joint initiative of the Australian Institute for Commercialisation and the Queensland Department of Employment, Economic Development and Innovation.